The AccuRx report reflects the growing digital presence of primary health care


A recent report released by GP software vendor accuRx has illustrated the growing presence of digital primary care.

Above all, the findings show that video-enabled practices increased usage from 3% to 99% in just a few weeks after the first blockchain in March 2020.

This was something the NHS Long-Term Plan envisioned would take five years, but the Covid-19 pandemic drastically accelerated the use of technology in healthcare across the UK.

According to the report, “GPs are now using technology to communicate with patients in a way they previously could not” with “more than two million messages being sent from practices each week, saving significant administration time “.

The report also shows that interns sent around 500,000 patient surveys or response requests, which allowed patients to send updates or photos of a condition directly to their GP without the need for unnecessary appointments.

These methods of communication free up time for up to 15 appointments for other patients or purposes each week, as staff members are saving about two to three hours of administration.

Dr. Ali Ahmed, Byron Medical Practice, said: “The use of SMS messaging has made a big difference in accessibility for our patients. One of our patients suffers from dysphasia after a stroke. When I called him for at a consultation, I could not find out what was going on as he struggled with verbal communication.

“I was able to text him, and he replied that he needed a doctor to visit him.” Doctor, please come through the back door. “Simple healthcare technology marks a big difference for our patients and the care we can give them. “

The report also points to a GP survey of patients who found that more than 92% of patients who had a remote appointment said their needs had been met, only slightly less than the 95% they saw. face to face.

Jacob Haddad, CEO and Co-Founder of AccuRx, added: headline and its teams The current system is unsustainable: we need an emphasis on accessible and personalized attention.

“Instead of returning clocks to a unique 10-minute face-to-face appointment model, we should redefine valuable primary care contact and train patients and practices to choose which method of care is most appropriate.”

Public opinion on remote consultation is becoming increasingly important for healthcare providers, evident last month when the NHS North West London Clinical Commission Group (CCG) published a survey in seek feedback on GP services online.

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