Remote patient monitoring: innovative future of healthcare


Editor’s note: Alena explains how remote patient control solutions can help improve the performance of medical staff, prevent routine visits, and increase the quality of care. If you are interested in implementing an effective remote patient control system, check out the ScienceSoft offering software for medical devices.

As early as 2018, the popularity of remote patient monitoring (RPM) solutions was high and the RPM market was planned to grow to $ 31 billion by 2023. But given COVID-19, I see this process accelerating even further, as many health care providers opt for remote monitoring of patients in addition to hospital. intelligent patient monitoring systems to deliver technology-driven care also outside of clinical settings. We investigate what can make an RPM solution a great option for achieving better quality healthcare.

In most cases, RPM solutions are based on a cloud application. Connected medical devices or portable biosensors collect and send physiological data (e.g., body temperature, blood pressure, pulse, blood glucose, etc.) or location data (for people with mental illness). to a cloud application to store and store them. analyzed. The information collected and analyzed is available to authorized users through mobile / patient and hospital web applications, which are connected to the cloud application. In addition, monitored patient data is automatically passed to internal healthcare systems such as EHR / EMR and HIS. Take a look our demonstration of a telemedicine application with RPM to see how it works from a doctor’s perspective.

When I work with healthcare organizations that require an RPM solution, I usually start by describing the available RPM options to them:

  • Custom RPM solutions. A custom solution can meet all your needs in terms of functionality, but its development requires a relatively long time and requires significant investment. As my practice shows, these disadvantages can be mitigated with the help of the agile approach to software development.
  • RPM platforms. You can start using an already done solution much faster, but there’s a small chance that its preconfigured functionality will completely cover your needs. Therefore, you may need to customize it in addition to integrating with your internal systems (EHR, HMS, etc.).
  • RPM solutions from a medical device provider. Some medical device manufacturers offer their own RPM platforms. Typically, these solutions work well with devices from this particular medical device provider, but they do not work (or work with limited capabilities) with devices from other manufacturers. In this situation, you need to opt for single brand medical devices, which can be very expensive. And if you opt for a more cost-effective offering from a smaller medical device provider, you run the risk of having a limited variety of devices, limited functionality, and limited integration capabilities. And with an RPM platform from a specialized device provider, it will be very difficult to expand your range of medical services.

Not sure which RPM option to choose?

ScienceSoft healthcare IT experts will analyze your particular needs and recommend the most appropriate RPM solution to maximize the benefits of using it.

As my practice shows, an RPM solution can bring the following benefits to your patients and your healthcare organization.

Facilitate access to medical care

A regular visit to the doctor for a routine checkup can be rather a search for many people: the elderly, people with disabilities, patients in rural areas, post-surgical patients. Remote patient monitoring technology allows you to get the necessary medical services without visiting care facilities, reducing the number of routine checkups and freeing up time for doctors to help patients who need their personal presence. An RPM solution offers e-visit functionality with the help of wireless medical devices, chatbots, and portable biosensors to examine patients outside of clinical settings.

Early detection of symptoms

With an RPM solution, healthcare providers continuously receive health data from patients in real time. The solution monitors physiological parameters and provides relevant information on disease progression or injury. This information can help you adjust the treatment process, prevent possible epiphenomena, and prevent emergencies in the management of chronic care. For example, you can monitor a patient’s response to prescribed medication and change the treatment plan in a timely manner if necessary. In addition, early detection of symptoms with RPM can help reduce emergency room utilization and readmission rate. Thus, using remote patient monitoring technology, the University of Pittsburgh Medical Center was reduced hospital readmission by 76%.

Increased patient involvement and satisfaction

With remote monitoring, patients feel confident of their successful recovery even outside of clinical settings, as they understand that their health conditions are monitored 24 hours a day. In addition, patients can actively participate in the treatment process through notifications related to the course of their treatment plan. And recent studies show that RPM software can increase patient satisfaction rates. For example, 25% of health organizations surveyed observed an improvement in patient satisfaction rates after the deployment of remote patient monitoring technology.

The provision of telehealth services is well regulated with CMS (Centers for Medicare & Medicaid Services), which guarantees reimbursement of health care providers for remote patient monitoring. For example, with CPT code 99453, you can get a refund for providing patients with medical equipment (initial setup) and educating them on how to use it (the average payment is about $ 25). Every 30 days of supply of a device can be billed with the CPT code 99454 (the average payment is about $ 80). You can then provide telehealth services using CPT code 99457 which guarantees reimbursement of 20 minutes per month of remote monitoring of physiological parameters and live interactive communication, and CPT code 99458 covers an additional 20 minutes per month (average payment is d about $ 60).

Right now, it’s hard to overestimate the importance of RPM technology for telehealth services and, I think, the efforts and investments to implement an RPM solution are worth it. At ScienceSoft, we are always happy to support healthcare organizations to provide better care with software technology. If you need help choosing or implementing your RPM solution, feel free to do so send a line to my computer.

Are you looking for a solution to your healthcare IT challenge? Our experienced healthcare consultants are here to help.

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