Northwell Health will launch a business patient participation platform at clinical sites

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Northwell Health will launch a business patient participation platform at clinical sites

What you should know:

Northwell Health and Playback Health sign a multi-year agreement to launch a patient participation platform at clinical sites across the healthcare system.


Northwell Health, New York State’s largest health care provider and Reproductive health, a software technology company dedicated to helping caregivers create deeper and more meaningful connections with their patients, today announced a multi-year agreement to launch Playback’s patient involvement platform in selected places in the healthcare system. Playback software technology empowers patients by providing them with medical information that they can review, reproduce, and share with others, enabling them to better understand their condition or treatment and to participate more fully in their care.

Playback Health patient participation platform

Reproduction is based on the recognition that patients often have trouble digesting and remembering the information provided during medical visits, especially when a doctor shares a stressful diagnosis or a complex care plan. To help patients hear, absorb, and understand, the platform provides information selected by providers based on medical history. Physicians can create personalized care instructions through video, audio, images, and text to communicate a patient’s diagnosis and care plan clearly and compassionately. For example, a doctor may include a video showing an MRI or other test result and explain what he or she says about the patient’s condition.

In addition, playback video calls allow doctors to connect directly with their patients, check how they are feeling, or make a telehealth consultation. This ability also allows doctors to get in touch with other people on the care team. All moments are captured and available for viewing anytime, anywhere, by the patient and their care team.

With a rich user interface and robust integration, Playback software is specifically designed. It is designed to promote the mobility and exchange of medical data from the point of care and information captured in the electronic medical record of a hospital and patient portals or from third-party medical devices, while meeting strict standards. security for health information.

“At Northwell, we understand that many of the most problematic issues in healthcare are down to lack of communication,” said Richard Mulry, president and CEO of Northwell Holdings and Ventures, the entrepreneurial arm of the healthcare system. deployment. from the Playback platform to Northwell. “We are excited about the opportunity to develop and deploy this innovative, scalable technology that takes physician-patient communication to a new level. we are confident that it will not only improve the patient experience inside and outside the doctor’s office, but also the quality of their care. “



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