Luma Health secures $ 130 million to optimize patient travel


What you should know:

– Luma Health, a provider of patient involvement technology, raises $ 130 million to unify, automate and transform patients ’healthcare journey.

Hi Luma, a San Francisco, CA-based patient participation platform, today announced a $ 130 million C-Series funding round led by FTV Capital, a growth capital investment company focused on the sector, with the participation of existing investors. This latest round brings the total funding of Luma Health raised to $ 160 million.

Traditional communication workflow between patients and providers

The daily process of staff and physicians making traditional communications with patients over the phone is long, inefficient, and impairs the end result, but it is one of the most common methods of communication. In addition, there are periodic hurdles when communicating by telephone, leading to lower referral rates converted to patients, lower patient retention rates, and a lower rate of refilled canceled appointments. Not to mention, the traditional form of patient-provider communication makes patients wait an average of 2 to 12 weeks to see a doctor (primary + specialists included).

Plan your patient’s trip

Founded in 2015 with the idea that patients should be able to easily connect with their healthcare provider, Luma Health is the most comprehensive platform available to unify and automate patient care travel. It is currently used by more than 550 health systems, hospitals, federally qualified health centers (FQHCs) and network of clinics across the country. The platform integrates with more than 80 electronic health records (EHRs) and leading providers of the health computing stack to centralize and automate scheduling and communication with patients. Luma Health customers use its more than 25 customizable solutions and scalable integration platform to create tailored patient experiences.

Recent traction / Milestones

The announcement follows double-year-over-year growth since the founding of Luma Health in 2015 and nearly 900% growth in three years, earning it recognition as one of Inc’s fastest-growing 5,000 private companies. Luma Health is on track to connect nearly a quarter of all Americans to care for them in 2022 and scale internationally.

Luma Health has enabled digital transformation initiatives to meet new patient expectations in health systems across the country, such as Montefiore Medical Center, Cook County Health, Banner Health and Franciscan Alliance, and major FQHCs, including CommuniCare Health Centers and Sun River Health. Among several successful initiatives, one was the rapid deployment of massive COVID-19 vaccination campaigns serving two million patients.

Luma Health will continue to develop its platform to meet the digital transformation needs of enterprise healthcare systems, hospitals, FQHCs and clinic networks and stay true to its mission of providing equitable access to patient care throughout the world. country.

“In such a united business healthcare community, the word Luma Health has come out,” said Adnan Iqbal, co-founder and CEO of Luma Health. “With this investment, we will continue to meet the demands of leading healthcare delivery systems across the country and deliver on our promise to our customers: to help transform the complexities of healthcare into comfortable and hassle-free experiences for their customers. patients “.

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