Grab services were interrupted at S’pore, SEA; customers complain about application issues – Health Guild News

0
31


Users of Singapore’s Grab superapplication have faced some technical difficulties while using their services today (November 16).

The technical problems occurred to users in markets such as Singapore, Malaysia and the Philippines.

When Vulcan Post tried to order food through the app at 4:53 p.m., some self-deductible promotional discounts such as “Free Shipping at Tea Time” did not apply to the purchase.

Image credit: Vulcan Post, Angela Teng

The writer had to use her own vouchers that were applicable to the purchase. He was able to buy, order his food, and keep track of his rider as he delivered the food.

However, some components were missing from the main page of the app, including services and promotions that often announce new features.

When we browsed the app, some parts, such as My Activity, were still downloaded. With the words “Wow, something went wrong” on the screen.

Image credit: Vulcan Post, Angela Teng

Grab had said so in a statement in response to questions from Bloomberg at 10 a.m. this morning: “We are currently experiencing a service outage … Our teams are working hard to fix this and we will provide updates as they become available. We apologize for the inconvenience.”

Looks like the services aren’t fully activated yet, when we checked in at dusk.

Grab users used social media to post their dissatisfaction

Some customers used social media to comment on the interruption of service throughout the day. A Kevin Lau posted that he could not be picked up instead.

Image credit: Twitter, Kevin Lau

While a Lowyat.NET user from Malaysia shared that the service had crashed in the country around noon today.

Image credit: Twitter, Lowyat.net

The bus giant operates in more than 400 cities in eight Southeast Asian countries. Its services include transportation, delivery and digital financial services.

The SPAC agreement will end at the end of 2021

Grab is set to trade on the public market using Acquisition company for special purposes (SPAC) with Altimeter Growth in a deal worth about $ 40 billion. The deal is expected to end later this year.

The co-founder and CEO of the startup, Anthony Tan, broke the news earlier this year when it was said his family had bought a good class bungalow near Holland Village for 40 million Australian dollars.

Featured Image Credit: Vulcan Post, Angela Teng, The Myanmar Times





Source link