Foodpanda users in S’pore will pay an additional “platform fee” of S $ 0.29 from November 21 – Health Guild News


Foodpanda food delivery company Singapore is implementing a platform fee of S $ 0.29 for all orders as of this Sunday (November 21).

The company said the fee will be used to develop and upgrade features of its platform, such as increasing resources for app merchants and regular maintenance of the platform.

Competitor GrabFood Singapore also charges a platform fee of S $ 0.30 on all delivery orders.

Deliveroo Singapore does not charge a platform fee, but there is a similar “service fee” of $ 0.30 for all orders included in 24-hour customer service and service enhancements. application.

Image credit: CGTN

GrabFood and Deliveroo have a small variable order rate for food order values ​​below the minimum quantity.

As for foodpanda, users are subject to minimum order values ​​for some merchants and may have to top up the difference for orders that do not meet the minimum order value.

Fast growing food delivery market

Food delivery companies have aggressively expanded into Singapore and the region to compete for a larger share of the pie.

He E-Conomy SEA 2021 Report of Google, Temasek and Bain & Company showed that the food delivery sector grew by 33% year-on-year to reach $ 12 billion in gross commodity value (GMV) in the region.

Image Credit: Vulcan Post

In Singapore, Grab and foodpanda have a market share side by side, with Grab with a 42 per cent share of the pie and foodpanda with a 34 per cent share, according to research by Momentum Works and Statista.

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