Feathers from Betsi Cadwaladr University Health Board deal with Civica


Betsi Cadwaladr University Health Board has maintained an agreement with Civica to support the board’s patient record transition program.

The five-year contract will allow Civica’s Cito software to be used to provide a unique and cohesive view of patient records at board positions.

Betsi Cadwaladr University Health Council (BCUHB) is the largest healthcare organization in Wales with a budget of around £ 1.4 million. The board employs more than 17,000 employees who perform more than 1.8 million patient activities a year.

Each transaction with a patient requires access to the patient record to support clinical decision making and ensure better patient outcomes. Cito software will support the board’s patient record transition program to deliver the digital health record (DHR) project.

The DHR will use electronic forms to collect information directly from clinicians, patients, and health professionals, as well as extract information from other key local and national systems along with scanned information to significantly reduce paper reliance.

The aim of this approach is to create a unique digital patient case note that can be shared safely and easily with other health professionals in Wales and beyond.

This will help BCUHB improve patient flow, improve patient safety and confidentiality, and reduce costs. The DHR also supports the board’s goal of reducing storage costs and becoming lightweight by 2023.

Jo Whitehead, CEO of Betsi Cadwaladr University Health Board, said: “We are committed to continued patient-centered care, ensuring that adequate patient information is available to physicians at the delivery point of the patient. ‘attention.

“It is important that patients and their carers can be actively involved in their care, with the assurance that their information is secure.

“We selected Cito de Civica as the best option to provide fast and accurate availability of all patient records. This will support our clinical decision making and ultimately ensure better outcomes for patients. “

During the pandemic, many outpatient clinics in the region began making remote consultations by video or telephone. DHR will continue to support these virtual clinics.

BCUHB is the second Welsh health council selected by Cito, after Cwm University Health Council Taf Morgannwg, which signed an agreement with Civica in 2019 to support its digital hospital agenda. Civica now works with three of Wales ’largest health councils.

Steve Brain, executive director of health and care at Civica, added: “Delivering a paperless NHS to the point of care is key to improving safety and efficiency, and putting the right tools in the hands of doctors to make their jobs easier and safer.

“We are delighted to support the Council’s digital innovation journey.”

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