Carenet Health acquires the OpenMed provider programming platform


What you should know:

Carenet Hello – a provider of 24-hour healthcare solutions and on-demand telehealth solutions; announced today that they have acquired OpenMed, a digital innovator in closing care gaps, enabling access to care and supporting real-time collaboration between healthcare payers / risk-bearing entities (RBOs) and providers.

– The acquisition will add a state-of-the-art programming and communications platform and a global software development engine to Carenet Health’s resources.

Programmatic access to care

Founded in 2015, OpenMed’s SaaS-based programmatic access platform connects physicians, patients, health plans, labs, and other healthcare organizations through mobile applications, texting, email, interactive voice response, and communications. direct / telephone. More than 5 million providers are accessible through OpenMed, from doctors and vision to dental and behavioral health providers. The OpenMed platform enables appointment scheduling, reverse scheduling, guidelines, and requisition services, closely connecting patients, services, providers, and payers. OpenMed also offers an on-demand telehealth solution.

Post-acquisition plans

Carenet President Mick Mazour said the acquisition increases the size of Carenet’s clinical and engagement teams, as well as its offshore presence. It also predicts a rapid growth in the number of healthcare consumers with whom Carenet will now connect, a figure that already had an average of 70,000 multichannel interactions per day. Once the acquisition is completed, OpenMed will serve as a division within Carenet Health.

“From our conversations with millions of healthcare consumers, we know they are no longer satisfied with the status quo. They want the kind of highly personalized support, choice of channels, and technology access they receive in other areas of their lives.” said Mazour. “Carenet’s growth initiatives continue to focus on optimizing all aspects of the healthcare service experience and helping our customers deliver exactly what consumers need, when they need it.”

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